Who are our customers? We service all kinds of commercial businesses, including medical buildings, schools, technology companies, restaurants, real estate, non-profits, & more. For some of our customers, we are their Telecommunications & Information Technology department, doing everything for them. For others, we simply provide expert support to their already existing staff.
We are available 24/7. We know you don’t run your business on a 9-5 schedule. So when you need us, we will be there, 24 hours a day, 7 days a week. Not only are we there for the unexpected breakdowns or interruptions in service, but we can also work with your schedule to make sure that your business stays online during normal hours. What does this mean? It means that when you purchase that expanded upgrade that you have been wanting, we won’t try to install it during peak business hours. This means more productive time for you! Did you purchase a system from someone only to be told that the repair part you now need is several days out? That won’t happen with us. Our customers are the reason we are in business. If their system goes down for whatever reason, we make sure we have the resources necessary to get them back up and running! When our customers lose productivity, we lose it too!
Need that extra peace of mind and protection? Allow us to provide a no cost quote for a comprehensive maintenance contract which will insure your business from major damage or equipment failure.
We can help! Didn’t buy your system from us? No problem. If you don’t have a current vendor, or your current company is not meeting your needs, then contact us. There is a very good chance we service the type of equipment you have. If we don’t, we will tell you so. We understand that no company out there can claim to service every product made. If we cannot service you in house, we have numerous business contacts that we are happy to refer you to.
Need Support? Whether you need phone system support or server support, we know the right people. Rest assured that if we are not taking care of you directly, the people that we refer you to have our utmost confidence.
We can save you money! Did you know that the most costly investment that businesses typically make is not on equipment, but on monthly re-occurring services like phone lines and internet access, or an over-priced maintenance contract. Imagine what you could do if you were able to trim your monthly services costs by 10%…20%…30%… or even more sometimes. Through our affiliate partners and providers, we work to make sure our customers are getting the right services for their business. A company that has 10 web developers in their office doesn’t need a system with 23 incoming lines! What they do need is the fastest, most cost effective internet service they can get!
No risk consultation. Contact us for a no risk consultation and site survey. We will evaluate your current setup at no charge, and make recommendations. Please call (718)788-4444 or email us at david@telecomsourceny.com.